Frequent questions

How do you accept payment?

We can accept payment by BACS, cheque, cash or credit card (over the phone). We use Payatrader for all credit card transactions.

Can I visit the factories in Milton Keynes & Corby to look at all your different materials?

Yes, you would be very welcome. Please contact us in advance, so we are informed of your visit.

What are your opening hours?

Our standard office hours are: • Monday to Thursday: 7.30am to 4.30pm • Friday: 7.30am to 1.30pm.

Can you invoice us in foreign currency?

Yes, we can invoice our customers in Pound Sterling, Euros and US dollars.

Do you offer a consultancy service for new Research and Design Projects?

Yes, this service is available, and is led by Duncan Geddes. Once we have a full understanding of your development project, we normally charge standard commercial hourly rates

Will you sign a Confidentiality Agreement from the outset of our discussions?

This is quite a standard procedure to us. We are happy to sign your own agreement, or you can download a copy of our agreement here (as per attachment)

Are your foams RoHS compliant?

Yes, all our foam materials are RoHS compliant

How do you dispose of your scrap foam?

All our scrap polyurethane foam is granulated, and then used to produce chip-foam carpet underlay.

Do you supply members of the public?

No, we are a business-to-business company (B2B).

Do you sell mattress foam toppers?

For furniture foam related enquiries, please contact U Sleep at general.enquiries@usleep.co.uk.